Please arrive at least ten minutes before your scheduled appointment time in order to ensure a full massage session. We realize that emergencies and other scheduling conflicts arise and are sometimes unavoidable, however, advance notification allows us to fulfill other patient’s scheduling needs and keeps us operating at our most efficient level. You may cancel your appointment without charge up to 24 hours preceding your appointment. Same day cancellations will be charged 50% of the scheduled service price. If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.
I enjoyed a 90-minute Full-Body Deep Tissue / Hot Stone Massage from Michael. He worked on every inch across my back, & other tight areas.
Massage Customs is in the 2nd row of buildings in Scottsdale Plaza. Everything looks & smells new, though Michael opened the business 4 years ago. The decor & ambiance were pleasing to me. My room was comfy & well appointed.
My friend had a Deep Tissue from Michelle & said she was awesome as well. Go try it!
They tailored the massage to exactly what I needed, which was a Sports Massage, and done very well. The service was very friendly too.
O.M.G. Yes, you're left speechless after receiving a back massage from the therapists here. I've always had a fear of getting a professional back massage due to a bad experience I've had in the past. It's been five years since I had a professional massage and THIS PLACE WAS AMAZING! GOOD BYE FEAR! Thank you to my loving bf for surprising me and taking me here
Michelle was my massage therapist and she's the best and kindest person ever! I'd give here a 20/10!!! You can tell she's well educated just by how she provided information about pregnancies and massages; she was sincere and very caring. Before starting she had asked questions about my pregnancy and made sure I was comfortable. She didn't want to stress me or my baby. I appreciated her kindness and thoughtfulness.
Throughout the massage experience, I was completely comfortable and relaxed. We shared many stories which made me feel a lot more safe compared to other massage places I've been to. She made sure I was in a comfy position every time she had me switch positions and she was extremely careful. She provided pillows for me, asked if coconut oil was ok for her to use, the room had a nice citrus smell (she also told me certain oils can't be used during pregnancy which was an interesting fact I didn't know), the sheets smelled and looked clean (which is a plus because I love me some clean sheets), and the music and lighting were perfect! She even provided water and told me to drink lots of water for the next at least 3 days to help avoid feeling sore. Sometimes after massages people can feel sore and that's because the pressure used may have been too hard for your body to handle esp for someone who hasn't gone in forever. That was also a nifty idea to keep in mind 🙂
Overall, my love and I had a lovely experience! A great way to start your day. As you walk in, it smelled of relaxing oil. The staff members were all friendly and used a calming voice. They asked if we wanted water or had to use the restroom and If you do have to go, they'll walk you to the restroom. The place was clean and they were all kind professionals.
THANK YOU SO MUCH FOR ONE OF THE BEST RELAXING EXPERIENCES EVER!!! I will come back esp after pregnancy! Thank you Michelle for getting rid of my fear and being the best of the best! I had a fun time chatting with you and having you take care of me and Máiley. much appreciated.
GREAT VIBE AND AWESOME MASSAGE! YAY THEM!
My niece and I went on New Years Eve Day - and from the moment we walked in to the time I spent waiting in the lobby for my niece's massage to finish I felt welcomed.
Great vibe and even better massage!
I contacted Massage Customs because I had a terrible tension headache that had lasted 2 days:( Michael O offered to come in early to accommodate an appointment for me. I am pregnant and can not take prescription pain meds for the headache. Michael O made me feel comfortable with his background in prenatal massage as I also have a high risk pregnancy. I left without a headache and the tension melted away. This was my 2nd visit to Massage Customs and both visits were excellent. Thank you!
I called in desperate need for a massage. I was blessed to get Heather. I was so nervous to try a new place, but she immediately made me feel comfortable. She takes the time to make sure you are getting the best massage that is tailored for your needs. I highly suggest Heather.. very professional and you get your money's worth. The location is clean and very relaxing!!
If anyone is looking for a massage therapist that will heal your SOUL, you have to go here. Michael is seriously the best. I've had four massages from him so far, and everyone of them is better and better than the last. He definitely gets that mind and body are connected; his massage is always geared to how I'm feeling emotionally. Cool, huh?
Every massage is focused on healing areas of your body that are struggling; normally my back has given me problems, but now that I am exercising more, my legs are the main source of tension.
The prices are extremely reasonable and I never feel pressured to get add ons. There are also not that many since most everything is included.
I would say it's an overall relaxing, comfortable, and feel good experience and the consistency is the best. I always know I will leave feeling good (not just physically).
Just had my first ever prenatal massage with Heather. She was so sweet and she did a really great job applying consistent deep pressure and getting in to all my knots. She used oil that wasn't greasy and it smelled like coconut:)
The salon/spa itself is top notch! Loved everything about it. I think my appointment was made after hours (3:30 Sunday) because it was actually closed until Heather came to open up.
Overall FANTASTIC spa like ambiance and massage from HEATHER!
Went yesterday to see Michael and had an hour and a half massage....What a wonderful experience I had that I know has already made all the time since and I know for a long time will make my goal experience of having no pain come to reality....
He was patient with me wanting only certain areas covered and very amazing in making them all better as I walked out....
He listened to my every need and because of that I am still smiling and look forward to the next days ahead because of his help in determining where I needed to be healed....
Excellent therapist and massage experience!
I was looking for a place to go for a therapeutic massage when I had a bad bout of tendinitis in my wrists. Michael was very informed on the topic and knew exactly how to approach the problem. He is very receptive to your needs and makes sure you get exactly what you need out of your massage.
Needless to say, I'm a repeat customer and would highly recommend Massage Customs to anyone, whether you seek a remedy to a specific ailment or simply want a relaxing experience.
- See More