Please arrive at least ten minutes before your scheduled appointment time in order to ensure a full massage session. We realize that emergencies and other scheduling conflicts arise and are sometimes unavoidable, however, advance notification allows us to fulfill other patient’s scheduling needs and keeps us operating at our most efficient level. You may cancel your appointment without charge up to 24 hours preceding your appointment. Same day cancellations will be charged 50% of the scheduled service price. If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.
I enjoyed a 90-minute Full-Body Deep Tissue / Hot Stone Massage from Michael. He worked on every inch across my back, & other tight areas.
Massage Customs is in the 2nd row of buildings in Scottsdale Plaza. Everything looks & smells new, though Michael opened the business 4 years ago. The decor & ambiance were pleasing to me. My room was comfy & well appointed.
My friend had a Deep Tissue from Michelle & said she was awesome as well. Go try it!
They tailored the massage to exactly what I needed, which was a Sports Massage, and done very well. The service was very friendly too.
O.M.G. Yes, you're left speechless after receiving a back massage from the therapists here. I've always had a fear of getting a professional back massage due to a bad experience I've had in the past. It's been five years since I had a professional massage and THIS PLACE WAS AMAZING! GOOD BYE FEAR! Thank you to my loving bf for surprising me and taking me here
Michelle was my massage therapist and she's the best and kindest person ever! I'd give here a 20/10!!! You can tell she's well educated just by how she provided information about pregnancies and massages; she was sincere and very caring. Before starting she had asked questions about my pregnancy and made sure I was comfortable. She didn't want to stress me or my baby. I appreciated her kindness and thoughtfulness.
Throughout the massage experience, I was completely comfortable and relaxed. We shared many stories which made me feel a lot more safe compared to other massage places I've been to. She made sure I was in a comfy position every time she had me switch positions and she was extremely careful. She provided pillows for me, asked if coconut oil was ok for her to use, the room had a nice citrus smell (she also told me certain oils can't be used during pregnancy which was an interesting fact I didn't know), the sheets smelled and looked clean (which is a plus because I love me some clean sheets), and the music and lighting were perfect! She even provided water and told me to drink lots of water for the next at least 3 days to help avoid feeling sore. Sometimes after massages people can feel sore and that's because the pressure used may have been too hard for your body to handle esp for someone who hasn't gone in forever. That was also a nifty idea to keep in mind 🙂
Overall, my love and I had a lovely experience! A great way to start your day. As you walk in, it smelled of relaxing oil. The staff members were all friendly and used a calming voice. They asked if we wanted water or had to use the restroom and If you do have to go, they'll walk you to the restroom. The place was clean and they were all kind professionals.
THANK YOU SO MUCH FOR ONE OF THE BEST RELAXING EXPERIENCES EVER!!! I will come back esp after pregnancy! Thank you Michelle for getting rid of my fear and being the best of the best! I had a fun time chatting with you and having you take care of me and Máiley. much appreciated.
GREAT VIBE AND AWESOME MASSAGE! YAY THEM!
My niece and I went on New Years Eve Day - and from the moment we walked in to the time I spent waiting in the lobby for my niece's massage to finish I felt welcomed.
Great vibe and even better massage!
I have been in Vegas for three years and have found only two places where I felt satisfied with my massage. Now, I can add Massage Customs to be the third. Heather is definitely on my go-to massage therapists list. She focused on my back, which had been aching for awhile. Her pressure wasn't light nor was it unbearable. I felt every kink trying to smooth out. I think my traps still need work, but I definitely could feel the build up of tension I created from training. Can't wait for my next massage! Also, I landed this great 90 minute massage deal on Groupon, which was a blessing since I've been looking for an inexpensive, QUALITY massage. The previous reviews are true, and I would recommend going here if you get the chance!
Con: Location is confusing. I guess I should have left earlier like I usually do or looked at the pictures here beforehand ha. Anyway, someone ended up pointing me to Michael's office where he was having a business meeting. Sorry Michael! He was kind enough to walk me to the right area.
I called in desperate need for a massage. I was blessed to get Heather. I was so nervous to try a new place, but she immediately made me feel comfortable. She takes the time to make sure you are getting the best massage that is tailored for your needs. I highly suggest Heather.. very professional and you get your money's worth. The location is clean and very relaxing!!
Just had my first ever prenatal massage with Heather. She was so sweet and she did a really great job applying consistent deep pressure and getting in to all my knots. She used oil that wasn't greasy and it smelled like coconut:)
The salon/spa itself is top notch! Loved everything about it. I think my appointment was made after hours (3:30 Sunday) because it was actually closed until Heather came to open up.
Overall FANTASTIC spa like ambiance and massage from HEATHER!
Solid 5 star massage place and not too far from my house?! I'm in!!
I have made an appointment with Michael. I've asked the receptionist on the phone for someone that could give me a very strong deep tissue massage and she's recommended Michael. I've read all the good reviews about him so I was super exited.
When I got here, this girl, Heather welcomed me and she told me Michael had to leave and she would be giving me a massage. I was a little disappointed... BUT GOSH, WAS I WRONG!! She gave me the super deep tissue massage that was so good. I never thought she was this strong but she was. She knows all the spots to hit to relieve muscle tension. She knows how to give relaxing deep tissue massage with no pain. She is AMAZING!!! I am so glad I had Heather to massage me.
This place is so spacious and so clean. Usually, I feel dirty after I come out from massage place but I didn't feel dirty at all after I come out of this place. They use good quality massage oil and the smell of the massage room was so relaxing (was kind of lavender and tea tree mixed smell).
Plus, you get $20 off if you are first time customer. Great deal!!
It was a little difficult for me to find this place (See photo). It's in the same plaza as Shell gas station but it's in the back.
Thank you, amazing Heather for heavenly deep tissue massage 😉
Probably the BEST off the strip massage place in Vegas. 10 star.
Went yesterday to see Michael and had an hour and a half massage....What a wonderful experience I had that I know has already made all the time since and I know for a long time will make my goal experience of having no pain come to reality....
He was patient with me wanting only certain areas covered and very amazing in making them all better as I walked out....
He listened to my every need and because of that I am still smiling and look forward to the next days ahead because of his help in determining where I needed to be healed....
Excellent therapist and massage experience!
Michael is the best massage therapist in Las Vegas. He's a magician when in comes to making knots disappear! He is also knowledgeable about essential oils and used a blend to ease my allergies. I recommend you schedule at least 90 minutes per session. My husband was very pleased with the massage he received from Robin. We definitely recommend Massage Customs for a great - and very beneficial- massage!
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