{"id":1792,"date":"2017-11-15T18:53:30","date_gmt":"2017-11-15T18:53:30","guid":{"rendered":"http:\/\/massage.castdesignteam.org\/?page_id=1792"},"modified":"2022-09-30T20:51:37","modified_gmt":"2022-09-30T20:51:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/massagecustoms.com\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1664568128500{background-color: #ffffff !important;}&#8221;][vc_column][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;35&#8243; css=&#8221;.vc_custom_1664568144650{padding-right: 50px !important;padding-left: 50px !important;background-color: #ffffff !important;}&#8221; el_class=&#8221;hideOnMobile&#8221;][vc_column width=&#8221;8\/12&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<h2>FAQ&#8217;S<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;]<div id=\"mpc_accordion-546635f26545990\" class=\"mpc-accordion mpc-init mpc-transition \" ><ul class=\"mpc-accordion__content\"><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>Will the massage hurt?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">Massage despite what a lot of therapists say shouldn\u2019t be painful to the point where you are tensing up. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-active mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>Does Deep Tissue Hurt?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\"  data-active=\"true\"><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">Deep tissue massage may have a slight discomfort but should still be at a level that is still enjoyable for you. It should \u201cHurt so good\u201d as we like to say. That\u2019s where the massage can be effective and therapeutic yet still relaxing and enjoyable. This allows for the best results. This doesn\u2019t mean that there won\u2019t be areas you need to breathe through. If you\u2019re tensing up that means it\u2019s too much pressure. Even if you say \u201cI can handle it\u201d your muscles should not be tensing up. It\u2019s counterproductive. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>Do I have to be completely undressed?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">Most people get completely undressed to allow for maximum benefit. We do not undrape clothed areas. However, if you are uncomfortable with that leaving your underwear on is perfectly fine. You will be in between 2 sheets and there is a blanket on top as well for comfort, security, and warmth. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>Can I talk during my massage?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">You should feel comfortable talking or not talking during your session. We have clients that talk every time, never and some that talk for a little bit in the beginning and then are quite for the rest of the session. The therapist will need more communication from you, during the session, on the first visit to check in on pressure and let you know of any new findings.<\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>Do I have to listen to flutes and oceans during my session?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">At Massage Customs we allow you choose your music. We don\u2019t decide what you consider relaxing. We use Pandora currently which allows you to pick an\u00a0artist or genre of music that best suits you. Clients have listened to Reggae, R&amp;B, Drake, Pantera and the list goes on. We can get you your own station for maximum relaxation. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>How many sessions will I need?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\"> This will depend on your individual needs. Our goal is to get you to a point where you are coming in not because you need but because you want to. We have had a lot of success helping people to reach a point where they are not overly distressed and in pain. This is accomplished best by being more frequently early on and backing off slowly as your body holds onto the new changes longer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Depending on how fast you want to feel your best it could take anywhere from 1-2 times a week in the beginning or we may find you\u2019re feeling good enough to be in the maintenance phase of once a month. We will assess that with you on your first visit. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>How will I feel after my massage?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">This does vary on an individual basis. However If you do not get massage regularly then I would expect to be sore for a day or 2 after. Being sore for 3,4,5 days may indicate that pressure needs to lighten up on the next visit. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>Will I be covered?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">You will be fully covered during your session. You\u2019ll be in between 2 sheets with a blanket on top. This is non-negotiable. The area that the therapist is working on will be uncovered and draped properly for modesty. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>How long will my massage last?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">We do full 60 minute, 90 minute and 120 minute sessions. We have a 15 minute block after every session to be able to check out your service, show you package options and reschedule your next appointment. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>How soon will I see results?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">Results vary on an individual basis. We want to progress on every visit. We want you to get a little better every time you come in. Most issues didn\u2019t happen in an hour and won\u2019t be resolved in an hour. Occasionally there is a miracle, but for most it takes 4-12 sessions to be pain free if you\u2019re frequent. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a process. Not an event. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>What\u2019s your cancellation policy?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">We require 24 hours cancellation to avoid a charge for you appointment. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Same day cancellation is 50% of service total. No call no show is 100% charge. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When we book your appointment we turn away everyone else who wanted that appointment. We ask for 24 hours cancellation because that gives us enough to rebook the session. With Same day cancellations we have a small window to rebook the spot but you will not be charged if we can rebook the session.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No call no shows are charged without exception. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>Do you sell gift cards?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">Yes we do. You can go to massagecustoms.com and click the \u201cbuy gift card link\u201d at the top. We do also have physical cards at our location for sale, however we do not have a full time front desk so please call ahead so we can be ready for you to come in. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>Can I get a massage if I am already in pain?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">Yes. When you\u2019re in pain is a great time to get a massage. We do suggest that you come in before you\u2019re in pain, or when you first start feeling tightness and pain coming on so we help your body STAY feeling good. It\u2019s much easier to keep you feeling good then to get you feeling good. <\/span>[\/vc_column_text]<\/div><\/div><\/li><li class=\"mpc-accordion__item \"><div class=\"mpc-accordion-item__heading mpc-transition mpc-typography--mpc_preset_20\"><div data-id=\"mpc_icon-186635f26545948\" class=\"mpc-icon mpc-init mpc-transition mpc-effect-slide-down mpc-icon-hover \"><div class=\"mpc-icon-wrap\"><i class=\"mpc-icon-part mpc-regular mpc-transition  eti eti_plus_alt2\"><\/i><i class=\"mpc-icon-part mpc-hover mpc-transition  eti eti_minus_alt2\"><\/i><\/div><\/div><h3>Can I get a massage when I am pregnant?<\/h3><\/div><div class=\"mpc-accordion-item__content mpc-container\" ><div class=\"mpc-accordion-item__wrapper mpc-typography--mpc_preset_13\">[vc_column_text]<span style=\"font-weight: 400;\">Yes. Prenatal massage has many great benefit for the mom and baby. We allow our therapist to decide if they will perform first trimester massages. If you are high risk we will need a doctor note and it\u2019s always a good idea to consult with your doctor about prenatal massages especially if you aren\u2019t already getting massages. <\/span>[\/vc_column_text]<\/div><\/div><\/li><\/ul><\/div>[vc_empty_space height=&#8221;60px&#8221;][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;3\/12&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<div class=\"wpb_wrapper\">\n<h4>CONTACT US<\/h4>\n<p>Take care of you first, so that you can take care of everyone else.<\/p>\n<h3><strong>Do life like the Badass!<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<ul>\n<li class=\"address\"><a href=\"https:\/\/www.google.com\/maps\/dir\/\/Massage+Customs,+8820+S+Maryland+Pkwy+%23115,+Las+Vegas,+NV+89123\/@36.029714,-115.1368747,17z\/data=!4m15!1m6!3m5!1s0x80c8cfab52e5ea3f:0xfb3398859ff853f1!2sMassage+Customs!8m2!3d36.029714!4d-115.134686!4m7!1m0!1m5!1m1!1s0x80c8cfab52e5ea3f:0xfb3398859ff853f1!2m2!1d-115.134686!2d36.029714\"><i class=\"fa fa-home\"><\/i> 8820 S Maryland Pkwy #115, Las Vegas, NV 89123<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li class=\"email\"><i class=\"fa fa-envelope\"><\/i><a href=\"mailto:info@massagecustoms.com\">\u00a0\u00a0info@massagecustoms.com<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li class=\"phone\"><i class=\"fa fa-phone\"><\/i><a href=\"tel:+17028829328\">\u00a0\u00a01- 702-882-9328<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<a class=\"typeform-share button\" style=\"display: inline-block; text-decoration: none; background-color: #6fbf57; color: white; cursor: pointer; font-family: Helvetica,Arial,sans-serif; font-size: 20px; line-height: 50px; text-align: center; margin: 0; height: 50px; padding: 0px 33px; border-radius: 25px; max-width: 100%; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-weight: bold; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale;\" href=\"https:\/\/massagecustoms.com\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-mode=\"popup\">Send A Message <\/a> <script> (function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id=\"typef_orm_share\", b=\"https:\/\/embed.typeform.com\/\"; if(!gi.call(d,id)){ js=ce.call(d,\"script\"); js.id=id; js.src=b+\"embed.js\"; q=gt.call(d,\"script\")[0]; q.parentNode.insertBefore(js,q) } })() <\/script>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1511063879561{padding-top: -20px !important;background-color: #000000 !important;}&#8221; el_class=&#8221;showOnMobile&#8221;][vc_column][vc_empty_space height=&#8221;60px&#8221;][vc_custom_heading text=&#8221;QUESTIONS?&#8221; font_container=&#8221;tag:h4|font_size:25px|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Oswald%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css_animation=&#8221;none&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Feel free to get a hold of us!<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<p><center><a class=\"typeform-share button\" style=\"display: inline-block; text-decoration: none; background-color: #6fbf57; color: white; cursor: pointer; font-family: Helvetica,Arial,sans-serif; font-size: 20px; line-height: 50px; text-align: center; margin: 0; height: 50px; padding: 0px 33px; border-radius: 25px; max-width: 100%; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-weight: bold; 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